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Troubleshooting network issues

400 Errors

400 Bad Request: Request Header Or Cookie Too Large

Problem

You get this error:

Possible fix

Do one of the following:

  • Try to access Kili through a new private window. If this works, you can try this on the original window.
  • Clear Chrome's cache storage:
    • Right click and select Inspect.
    • Go the to Application tab.
    • In the left pane, select Storage.
    • In right pane, click Clear site data.
  • Clear Chrome's cookies.
  • Restart Chrome.

If you still have trouble accessing Kili, contact [email protected].


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